What we collect
Contact details, service status, and loan information you share with us — plus basic site analytics.
You trusted us with your service information. Here's exactly how we handle it.
Last updated September 2026
Contact details, service status, and loan information you share with us — plus basic site analytics.
To respond to your request, evaluate loan options, and connect you with a licensed loan officer.
Only with lending partners as needed to fulfill your request, and never sold to third parties.
Industry-standard encryption and access controls limit who can see your information.
When you submit a form on MilitaryMortgage.com — such as Check My Options, Second Opinion, or Talk to a Loan Officer — we collect the information you provide, which may include your name, phone number, email address, military service status, estimated credit range, loan amount, and property details.
We also automatically collect limited technical information when you visit the site, such as your browser type, pages viewed, and general location data, to understand how the site is used and to improve it.
We use the information you provide to respond to your inquiry, evaluate which loan programs may fit your situation, connect you with a licensed loan officer, and follow up on your request by phone, email, or text message (with your consent).
We may also use aggregated, non-identifiable information to improve our website, content, and tools such as the Mortgage Battle Buddy™ and our calculators.
Military Mortgage LLC is a mortgage broker. To fulfill your request, we may share your information with wholesale lending partners and service providers (such as credit reporting agencies) as needed to evaluate or process a loan application.
We do not sell your personal information to third parties. We may disclose information if required by law, regulation, subpoena, or to protect the rights and safety of our company, our users, or others.
We use industry-standard administrative, technical, and physical safeguards — including encrypted transmission of form data and restricted internal access — to protect your personal information.
No method of transmission over the internet is 100% secure, but we work to use commercially acceptable means to protect your information and limit access to those who need it to serve you.
You may ask us to update, correct, or delete the personal information we hold about you, or to opt out of marketing communications, at any time by contacting us at the email or phone number below.
Opting out of marketing does not affect communications required to service a loan request or application already in progress.
Our site may use cookies and similar technologies to remember your preferences and understand site usage. You can control cookies through your browser settings; disabling them may affect some site features.
We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date. Continued use of the site after changes means you accept the updated policy.
Contact us anytime at loans@militarymortgage.com or (678) 488-0608.
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